M & E Values Importer and Distributor of CNC Fabricating Equipment
Greg Sweigert - General Manager
617 S. Busse Road Mt. Prospect, IL 60056
Phone (847) 298-0500
Cell (847) 571-0523
Fax (847) 593-1944
greg@raco.com
www.fabforless.com

Customer Support

M & E Values has experienced service engineer personnel to support your fabrication system through its entire product life cycle. Their expertise is such, that most builder brands of equipment can been serviced. Call for specifics about your specific equipment repair or rebuild needs. Field service needs to be scheduled in advance, preferably with a minimum of two weeks’ notice.

A customer representative must be present while service is performed.

Parts

FANUC parts map

Field Programming Pricing

Structure Hourly Rates
Please contact our sales team for current rates.

After Hours Premium
  • Time-and-a-half (1-1/2 times hourly rates) for work performed 5pm to 8am Mon.- Fri., and all day on Saturday
  • Double-time (2 times hourly rates) for any work performed on Sundays and holidays


Overnight Expenses
  • $140 per day (includes meals and lodging)
  • Excluded for work done in one day and not requiring overnight travel to or from customer site


Travel Cost
  • Mileage will be charged at $0.50/mile (except rental car)
  • If air travel is required, customer will be billed for actual fare based on economy coach travel, plus mid-size car rental
  • All travel arrangements will be made solely at the discretion of M & E Values, Inc.


Conditions
  • Your purchase order required for all service work
  • Minimum 2-hour charge for on-site labor
  • Travel charges are limited to a maximum of eight hours per one-way trip within the continental United States